TecAlliance: TecCom
All Systems Operational

About This Site

Beneath you can find the operational status of different features and aspects of TecCom.

Order Platform Operational
TOM Webservice ? Operational
Async. Communication ? Operational
auto-gration ? Operational
Other - Order Platform ? Operational
TecCom Portal Operational
Login / Inquiry / Order ? Operational
Membership Profile ? Operational
CMD (Collaborative Managed Data) ? Operational
Other - TecCom Portal ? Operational
TransactionMonitoring Operational
e-Invoicing Operational
e-Invoice Sender / Receiver ? Operational
Other - e-Invoicing ? Operational
Connect5 Operational
Connect5 Webservice Operational
ConfigurationUI Operational
Other - Connect5 ? Operational
CMI (Collaborative Managed Information) Operational
Website ? Operational
Other - CMI ? Operational
Warranty & Returns (new) Operational
TOM Webservice (Warranty & Returns) ? Operational
UI (User Interface) ? Operational
Rest Service ? Operational
Other - Warranty & Returns (new) ? Operational
Entry Supply Operational
TOM Webservice (Entry Supply) ? Operational
Login ? Operational
Other - Entry Supply ? Operational
Insights Operational
Insights UI (User Interface) ? Operational
Report queue ? Operational
Report scheduler ? Operational
Solution Portal ? Operational
TecAlliance SFTP Server ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024
Resolved - This incident has been resolved.
Mar 25, 16:41 UTC
Investigating - TecCom Portal users might not be able to login anymore or orders and inquiry can not be placed. Other TecCom Portal functions might still be operational.
Mar 25, 16:39 UTC
Resolved - This incident has been resolved.
Mar 25, 16:36 UTC
Investigating - No user actions within the Teccom Portal are possible and login will fail.
Mar 25, 16:35 UTC
Mar 24, 2024
Completed - The scheduled maintenance has been completed.
Mar 24, 13:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 08:00 UTC
Scheduled - Dear Customer,
an extraordinary maintenance window is required, in order for TecAlliance to improve its application services.

Impact:
No messages are accepted, processed, or forwarded.
Automatically generated messages, which can not be stopped, must be resent.

Affected Solution: Order Manager/TecCom: (Order/CMI/TecCom Portal/AS2/OFTP2)

Mar 20, 14:49 UTC
Completed - The scheduled maintenance has been completed.
Mar 24, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 10:00 UTC
Scheduled - An extraordinary maintenance window is required, in order for TecAlliance to improve it`s application services.
Impact:
No e-Invoice messages are accepted, processed or forwarded.
Automatically generated messages, which can not be stopped, must be resent.

This action is part of our ongoing program to provide even higher levels of service and functionality to our customers.

Mar 20, 09:43 UTC
Resolved - all messages are processed
Mar 24, 08:36 UTC
Update - we are facing performance issue, reason unclear at that moment.
We still accept incoming messages, so actual no action by customer need to be taken.
New update information will follow only in case of new status is available

Mar 22, 23:13 UTC
Investigating - Analysis and investigation of the issue.
Mar 22, 21:59 UTC
Resolved - This incident has been resolved.
Mar 24, 08:35 UTC
Investigating - Analysis and investigation of the issue.
Mar 24, 08:17 UTC
Resolved - This incident has been resolved.
Mar 24, 00:25 UTC
Investigating - Analysis and investigation of the issue.
Mar 23, 22:51 UTC
Mar 23, 2024
Resolved - This incident has been resolved.
Mar 23, 02:19 UTC
Investigating - Analysis and investigation of the issue.
Mar 23, 02:06 UTC
Mar 22, 2024
Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.