TecAlliance: TecCom
All Systems Operational

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Beneath you can find the operational status of different features and aspects of TecCom.

Order Platform Operational
TecForm ? Operational
TOM Webservice ? Operational
Async. Communication ? Operational
auto-gration ? Operational
Other - Order Platform ? Operational
TecCom Portal Operational
Login / Inquiry / Order ? Operational
Membership Profile ? Operational
CMD (Collaborative Managed Data) ? Operational
Other - TecCom Portal ? Operational
TransactionMonitoring Operational
e-Invoicing Operational
e-Invoice Sender / Receiver ? Operational
Other - e-Invoicing ? Operational
Connect5 Operational
Connect5 Webservice Operational
ConfigurationUI Operational
Other - Connect5 ? Operational
CMI (Collaborative Managed Information) Operational
Website ? Operational
Other - CMI ? Operational
Warranty & Returns (new) Operational
TOM Webservice (Warranty & Returns) ? Operational
UI (User Interface) ? Operational
Rest Service ? Operational
Other - Warranty & Returns (new) ? Operational
Entry Supply Operational
TOM Webservice (Entry Supply) ? Operational
Login ? Operational
Other - Entry Supply ? Operational
Insights Operational
Insights UI (User Interface) ? Operational
Report queue ? Operational
Report scheduler ? Operational
Solution Portal ? Operational
TecAlliance SFTP Server ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 4, 2023

No incidents reported today.

Feb 3, 2023
Resolved - This incident has been resolved.
Feb 3, 08:08 UTC
Investigating - At the moment we are experiencing delays or issues during the message processing via the async EDI communication protocols. Messages exchange via this communication channel could be disturbed. Further Information will be published soon.
Feb 3, 06:28 UTC
Feb 2, 2023

No incidents reported.

Feb 1, 2023
Resolved - This incident has been resolved.
Feb 1, 05:30 UTC
Investigating - Analysis and investigation of the issue.
Feb 1, 02:12 UTC
Jan 31, 2023
Resolved - This incident has been resolved.
Jan 31, 23:20 UTC
Investigating - Analysis and investigation of the issue.
Jan 31, 23:13 UTC
Resolved - This incident has been resolved.
Jan 31, 09:10 UTC
Investigating - Analysis and investigation of the issue.
Jan 31, 09:08 UTC
Jan 30, 2023
Resolved - This incident has been resolved.
Jan 30, 17:09 UTC
Investigating - Analysis and investigation of the issue.
Jan 30, 17:00 UTC
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - This incident has been resolved.
Jan 25, 08:54 UTC
Investigating - The transaction monitoring page within the OMP is non-functional
Jan 25, 08:30 UTC
Postmortem - Read details
Jan 25, 11:25 UTC
Resolved - This incident has been resolved.
Jan 25, 08:54 UTC
Investigating - TecCom Portal users might not be able to login anymore or orders and inquiry can not be placed. Other OMP functions might still be operational.
Jan 25, 08:15 UTC
Postmortem - Read details
Jan 25, 11:28 UTC
Resolved - This incident has been resolved.
Jan 25, 08:53 UTC
Investigating - Analysis and investigation of the issue.
Jan 25, 08:05 UTC
Resolved - This incident has been resolved.
Jan 25, 08:51 UTC
Investigating - At the moment we are experiencing delays or issues during the message processing via the TOM Webservice Interface. Messages sent via this communication channel could be rejected by the platform. Further Information will be published soon.
Jan 25, 08:08 UTC
Resolved - This incident has been resolved.
Jan 25, 08:51 UTC
Investigating - The transaction monitoring page within the OMP is non-functional
Jan 25, 08:34 UTC
Resolved - This incident has been resolved.
Jan 25, 08:49 UTC
Investigating - Analysis and investigation of the issue.
Jan 25, 08:29 UTC
Jan 24, 2023
Resolved - This incident has been resolved.
Jan 24, 12:55 UTC
Investigating - TecCom Portal users might not be able to login anymore or orders and inquiry can not be placed. Other OMP functions might still be operational.
Jan 24, 12:52 UTC
Jan 23, 2023

No incidents reported.

Jan 22, 2023
Completed - The maintenance has been finished.
Jan 22, 13:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 08:00 UTC
Scheduled - Dear Customer,
an extraordinary maintenance window is required, in order for TecAlliance to improve its application services.

Impact:
No messages are accepted, processed, or forwarded.
Automatically generated messages, which can not be stopped, must be resent.

Affected Solution: Order Manager/TecCom: (Order/CMI/TecCom Portal)

Jan 17, 12:47 UTC
Completed - The scheduled maintenance has been completed.
Jan 22, 11:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 09:01 UTC
Scheduled - Application update
Jan 22, 08:36 UTC
Jan 21, 2023

No incidents reported.