Message processing for messages that are sent or retrieved / pulled via the TecForm interface and format. It covers sending Availability Requests / Order / Reverse Messages and the download of Reverse Messages. Affected Clients: - TecLocal (discontinued) - TecConnect up to 4.X - DTS (DocumentTransportService)

Message processing for messages that are sent or retrieved / pulled via TOM Webservice (TecOpenMessaging) interface in the formats tXML and Edifact. It covers sending Availability Requests / Order / Reverse Messages and the download of Reverse Messages, Orders, Order Proposal. Affected Clients: - ERP with TOM WSDL integration - TecCom Portal - TecConnect 4.X TOM - Connect 5 - TX2 Station

Message processing for messages that are sent or received via async. EDI messaging protocols in the formats tXML, Edifact and AnsiX12. It covers sending / receiving of Order, Order Proposal, Inventory Report, Order Response, Despatch Advise and Invoice. Affected Protocols: - FTP(S) - AS2 - OFTP2 - X400 - etc …

Message processing for messages that are sent or retrieved / pulled via the auto-gration interface and format. It covers sending Availability Requests / Order and the download of Reverse Messages. Affected Clients: - Auto-gration Connecter - ERP Systems with auto-gration WSDL integration

All components that are currently not tested by our monitoring tool are assigned to this category. This area contains various topics. It will inform e.g. about the status of the SMTP Interface, Daily Report generation and other components. Further details will be described in the details, if a status change happens.

The Web GUI of TecCom Portal enables web-based inquiries and orders. Malfunctions might affect login, orders and inquiries. Other portal functions might still be operational.

The Membership Profile combines functional settings within the TecCom Portal as well as business related profile information.

CMD provides users of the basket article search and advanced information within the TecCom Portal. In case of malfunctions other basket and portal functionalities are not affected.

Miscellaneous functionalities of the TecCom Portal. Further details will be described in case of malfunctions.

Receipt, processing and dispatch of electronic invoices.

All components that are currently not tested by our monitoring tool are assigned to this category

All components that are currently not tested by our monitoring tool are assigned to this category

Customer login into CMI cockpit.

All components that are currently not tested by our monitoring tool are assigned to this category

Message processing for messages that are sent or retrieved/pulled via TOM Webservice interface for Warranty Service.

Warranty & Returns functionality as frontend application in TecCom.

Application Programming Interface Service as integration in customer systems.

All components that are currently not tested by our monitoring tool are assigned to this category

Message processing for messages that are sent or retrieved / pulled via TOM Webservice (TecOpenMessaging) interface via Entry Supply.

Customer login to Entry Supply solution.

All components that are currently not tested by our monitoring tool are assigned to this category

Insights functionality as frontend application in TecCom.

Queue for manually created reports, provided under "Generated reports". In case of malfunctions, the report scheduler is not affected.

Service for providing reports based on editable time schedules. In case of malfunctions, scheduled reports will be queued and released at a later point of time.