TecAlliance: TecCom
All Systems Operational

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Beneath you can find the operational status of different features and aspects of TecCom.

Order Platform Operational
TOM Webservice ? Operational
Async. Communication ? Operational
auto-gration ? Operational
Other - Order Platform ? Operational
TecCom Portal Operational
Login / Inquiry / Order ? Operational
Membership Profile ? Operational
CMD (Collaborative Managed Data) ? Operational
Other - TecCom Portal ? Operational
TransactionMonitoring Operational
e-Invoicing Operational
e-Invoice Sender / Receiver ? Operational
Other - e-Invoicing ? Operational
Connect5 Operational
Connect5 Webservice Operational
ConfigurationUI Operational
Other - Connect5 ? Operational
CMI (Collaborative Managed Information) Operational
Website ? Operational
Other - CMI ? Operational
Warranty & Returns (new) Operational
TOM Webservice (Warranty & Returns) ? Operational
UI (User Interface) ? Operational
Rest Service ? Operational
Other - Warranty & Returns (new) ? Operational
Entry Supply Operational
TOM Webservice (Entry Supply) ? Operational
Login ? Operational
Other - Entry Supply ? Operational
Insights Operational
Insights UI (User Interface) ? Operational
Report queue ? Operational
Report scheduler ? Operational
Solution Portal ? Operational
TecAlliance SFTP Server ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2024

No incidents reported today.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024
Resolved - Incident has been resolved.
Dec 10, 16:35 UTC
Monitoring - The data has been restored and the current transactions are displayed again.
Dec 10, 15:24 UTC
Identified - Restoring of the data is still in process
Dec 10, 12:18 UTC
Investigating - Since about 00:34 (UTC time) today there are problems with the display of messages in the transaction monitor (no status info, missing message content, no export possible).
The error has been identified and we are in the process of restoring the data. As a result, new messages may not currently be displayed.

As soon as this is completed, we will provide another update.

Dec 10, 10:39 UTC
Resolved - This incident has been resolved.
Dec 10, 14:33 UTC
Investigating - The transaction monitoring page within the OMP is non-functional
Dec 10, 12:33 UTC
Dec 9, 2024

No incidents reported.

Dec 8, 2024
Completed - The scheduled maintenance has been completed.
Dec 8, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 11:00 UTC
Scheduled - An extraordinary maintenance window is required, in order for TecAlliance to improve it`s application services.
Impact:
No e-Invoice messages are accepted, processed or forwarded.
Automatically generated messages, which can not be stopped, must be resent.

This action is part of our ongoing program to provide even higher levels of service and functionality to our customers.

Dec 8, 09:28 UTC
Completed - The maintenance has been completed.
Dec 8, 12:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 08:00 UTC
Scheduled - Dear Customer,
an extraordinary maintenance window is required, in order for TecAlliance to improve its application services.

Impact:
No messages are accepted, processed, or forwarded.
Automatically generated messages, which can not be stopped, must be resent.

Affected Solution: Order Manager/TecCom: (Order/CMI/TecCom Portal/AS2/OFTP2)

Dec 3, 15:08 UTC
Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.