TecAlliance Status

TecAlliance: TecCom

All Systems Operational

About This Site

Beneath you can find the operational status of different features and aspects of TecCom.

Order Platform Operational

TecForm Operational

TOM Webservice Operational

Async. Communication Operational

auto-gration Operational

Other - Order Platform Operational

TecCom Portal Operational

Membership Profile Operational

CMD (Collaborative Managed Data) Operational

Other - TecCom Portal Operational

TransactionMonitoring Operational

e-Invoicing Operational

e-Invoice Sender / Receiver Operational

Other - e-Invoicing Operational

Connect5 Operational

Connect5 Webservice Operational

ConfigurationUI Operational

Other - Connect5 Operational

CMI (Collaborative Managed Information) Operational

Website Operational

Other - CMI Operational

Warranty & Returns (new) Operational

TOM Webservice (Warranty & Returns) Operational

UI (User Interface) Operational

Rest Service Operational

Other - Warranty & Returns (new) Operational

Entry Supply Operational

TOM Webservice (Entry Supply) Operational

Other - Entry Supply Operational

Insights Operational

Insights UI (User Interface) Operational

Report queue Operational

Report scheduler Operational

Solution Portal Operational

TecAlliance SFTP Server Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 4, 2023

No incidents reported today.

Feb 3, 2023

[TecCom] : Alert Order Platform | Async. Communication

Resolved - This incident has been resolved.
Feb 3, 08:08 UTC

Investigating - At the moment we are experiencing delays or issues during the message processing via the async EDI communication protocols. Messages exchange via this communication channel could be disturbed. Further Information will be published soon.
Feb 3, 06:28 UTC

Feb 2, 2023

No incidents reported.

Feb 1, 2023

[TecCom] : Alert e-Invoicing | e-Invoice Sender / Receiver

Resolved - This incident has been resolved.
Feb 1, 05:30 UTC

Investigating - Analysis and investigation of the issue.
Feb 1, 02:12 UTC

Jan 31, 2023

[TecCom] : Alert Solution Portal

Resolved - This incident has been resolved.
Jan 31, 23:20 UTC

Investigating - Analysis and investigation of the issue.
Jan 31, 23:13 UTC

[TecCom] : Alert Solution Portal

Resolved - This incident has been resolved.
Jan 31, 09:10 UTC

Investigating - Analysis and investigation of the issue.
Jan 31, 09:08 UTC

Jan 30, 2023

[TecCom] : Alert Solution Portal

Resolved - This incident has been resolved.
Jan 30, 17:09 UTC

Investigating - Analysis and investigation of the issue.
Jan 30, 17:00 UTC

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

[TecCom] : Alert Insights | Report queue

Resolved - This incident has been resolved.
Jan 25, 08:54 UTC

Investigating - The transaction monitoring page within the OMP is non-functional
Jan 25, 08:30 UTC

[TecCom] : Alert TecCom Portal | Login / Inquiry / Order

Postmortem - Read details
Jan 25, 11:25 UTC

Resolved - This incident has been resolved.
Jan 25, 08:54 UTC

Investigating - TecCom Portal users might not be able to login anymore or orders and inquiry can not be placed. Other OMP functions might still be operational.
Jan 25, 08:15 UTC

[TecCom] : Alert Connect5 | Connect5 Webservice

Postmortem - Read details
Jan 25, 11:28 UTC

Resolved - This incident has been resolved.
Jan 25, 08:53 UTC

Investigating - Analysis and investigation of the issue.
Jan 25, 08:05 UTC

[TecCom] : Alert Order Platform | TOM Webservice

Resolved - This incident has been resolved.
Jan 25, 08:51 UTC

Investigating - At the moment we are experiencing delays or issues during the message processing via the TOM Webservice Interface. Messages sent via this communication channel could be rejected by the platform. Further Information will be published soon.
Jan 25, 08:08 UTC

[TecCom] : Alert TecCom Portal | TransactionMonitoring

Resolved - This incident has been resolved.
Jan 25, 08:51 UTC

Investigating - The transaction monitoring page within the OMP is non-functional
Jan 25, 08:34 UTC

[TecCom] : Alert Connect5 | ConfigurationUI

Resolved - This incident has been resolved.
Jan 25, 08:49 UTC

Investigating - Analysis and investigation of the issue.
Jan 25, 08:29 UTC

Jan 24, 2023

[TecCom] : Alert TecCom Portal | Login / Inquiry / Order

Resolved - This incident has been resolved.
Jan 24, 12:55 UTC

Investigating - TecCom Portal users might not be able to login anymore or orders and inquiry can not be placed. Other OMP functions might still be operational.
Jan 24, 12:52 UTC

Jan 23, 2023

No incidents reported.

Jan 22, 2023

Extraordinary maintenance

Completed - The maintenance has been finished.
Jan 22, 13:38 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 08:00 UTC

Scheduled - Dear Customer,
an extraordinary maintenance window is required, in order for TecAlliance to improve its application services.

Impact:
No messages are accepted, processed, or forwarded.
Automatically generated messages, which can not be stopped, must be resent.

Affected Solution: Order Manager/TecCom: (Order/CMI/TecCom Portal)
Jan 17, 12:47 UTC

regular Service Update

Completed - The scheduled maintenance has been completed.
Jan 22, 11:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 09:01 UTC

Scheduled - Application update
Jan 22, 08:36 UTC

Jan 21, 2023

No incidents reported.