TecAlliance Status

TecAlliance: TecCom

All Systems Operational

About This Site

Beneath you can find the operational status of different features and aspects of TecCom.

Order Platform Operational

TecForm Operational

TOM Webservice Operational

Async. Communication Operational

auto-gration Operational

Other - Order Platform Operational

TecCom Portal Operational

Membership Profile Operational

CMD (Collaborative Managed Data) Operational

Other - TecCom Portal Operational

TransactionMonitoring Operational

e-Invoicing Operational

e-Invoice Sender / Receiver Operational

Other - e-Invoicing Operational

Connect5 Operational

Connect5 Webservice Operational

ConfigurationUI Operational

Other - Connect5 Operational

CMI (Collaborative Managed Information) Operational

Website Operational

Other - CMI Operational

Warranty & Returns (new) Operational

TOM Webservice (Warranty & Returns) Operational

UI (User Interface) Operational

Rest Service Operational

Other - Warranty & Returns (new) Operational

Entry Supply Operational

TOM Webservice (Entry Supply) Operational

Other - Entry Supply Operational

Insights Operational

Insights UI (User Interface) Operational

Report queue Operational

Report scheduler Operational

Solution Portal Operational

TecAlliance SFTP Server Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 5, 2023

No incidents reported today.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

[TecCom] : Alert TecCom Portal | TransactionMonitoring

Resolved - This incident has been resolved.
Nov 27, 11:25 UTC

Investigating - The transaction monitoring page within the OMP is non-functional
Nov 27, 11:10 UTC

Nov 26, 2023

E-Invoice extraordinary maintenance

Completed - The scheduled maintenance has been completed.
Nov 26, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 11:00 UTC

Scheduled - An extraordinary maintenance window is required, in order for TecAlliance to improve it`s application services.
Impact:
No e-Invoice messages are accepted, processed or forwarded.
Automatically generated messages, which can not be stopped, must be resent.

This action is part of our ongoing program to provide even higher levels of service and functionality to our customers.
Nov 23, 17:39 UTC

Extraordinary maintenance

Completed - The scheduled maintenance has been completed.
Nov 26, 13:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 08:00 UTC

Scheduled - Dear Customer,
an extraordinary maintenance window is required, in order for TecAlliance to improve its application services.

Impact:
No messages are accepted, processed, or forwarded.
Automatically generated messages, which can not be stopped, must be resent.

Affected Solution: Order Manager/TecCom: (Order/CMI/TecCom Portal)
Nov 23, 14:30 UTC

[TecCom] : Alert e-Invoicing | e-Invoice Sender / Receiver

Resolved - This incident has been resolved.
Nov 26, 13:25 UTC

Investigating - Analysis and investigation of the issue.
Nov 26, 12:28 UTC

[TecCom] : Alert Warranty & Returns | UI

Resolved - This incident has been resolved.
Nov 26, 10:21 UTC

Investigating - Customers might realise problems in process or UI
Nov 26, 08:40 UTC

[TecCom] : Alert Connect5 | ConfigurationUI

Resolved - This incident has been resolved.
Nov 26, 10:18 UTC

Investigating - Analysis and investigation of the issue.
Nov 26, 08:13 UTC

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

[TecCom] : Alert Solution Portal

Resolved - This incident has been resolved.
Nov 22, 06:17 UTC

Investigating - Analysis and investigation of the issue.
Nov 22, 06:16 UTC

Nov 21, 2023

[TecCom] : Alert e-Invoicing | e-Invoice Sender / Receiver

Resolved - This incident has been resolved.
Nov 21, 05:54 UTC

Investigating - Analysis and investigation of the issue.
Nov 21, 05:50 UTC

[TecCom] : Alert e-Invoicing | e-Invoice Sender / Receiver

Resolved - This incident has been resolved.
Nov 21, 05:48 UTC

Investigating - Analysis and investigation of the issue.
Nov 21, 00:08 UTC