Beneath you can find the operational status of different features and aspects of TecCom.
Order Platform
Operational
TecForm
Message processing for messages that are sent or retrieved / pulled via the TecForm interface and format. It covers sending Availability Requests / Order / Reverse Messages and the download of Reverse Messages.
Affected Clients:
- TecLocal (discontinued)
- TecConnect up to 4.X
- DTS (DocumentTransportService)
Operational
TOM Webservice
Message processing for messages that are sent or retrieved / pulled via TOM Webservice (TecOpenMessaging) interface in the formats tXML and Edifact. It covers sending Availability Requests / Order / Reverse Messages and the download of Reverse Messages, Orders, Order Proposal.
Affected Clients:
- ERP with TOM WSDL integration
- TecCom Portal
- TecConnect 4.X TOM
- Connect 5
- TX2 Station
Operational
Async. Communication
Message processing for messages that are sent or received via async. EDI messaging protocols in the formats tXML, Edifact and AnsiX12. It covers sending / receiving of Order, Order Proposal, Inventory Report, Order Response, Despatch Advise and Invoice.
Affected Protocols:
- FTP(S)
- AS2
- OFTP2
- X400
- etc …
Operational
auto-gration
Message processing for messages that are sent or retrieved / pulled via the auto-gration interface and format. It covers sending Availability Requests / Order and the download of Reverse Messages.
Affected Clients:
- Auto-gration Connecter
- ERP Systems with auto-gration WSDL integration
Operational
Other - Order Platform
All components that are currently not tested by our monitoring tool are assigned to this category.
This area contains various topics.
It will inform e.g. about the status of the SMTP Interface, Daily Report generation and other components.
Further details will be described in the details, if a status change happens.
Operational
TecCom Portal
Operational
Login / Inquiry / Order
The Web GUI of TecCom Portal enables web-based inquiries and orders. Malfunctions might affect login, orders and inquiries. Other portal functions might still be operational.
Operational
Membership Profile
The Membership Profile combines functional settings within the TecCom Portal as well as business related profile information.
Operational
CMD (Collaborative Managed Data)
CMD provides users of the basket article search and advanced information within the TecCom Portal. In case of malfunctions other basket and portal functionalities are not affected.
Operational
Other - TecCom Portal
Miscellaneous functionalities of the TecCom Portal.
Further details will be described in case of malfunctions.
Operational
TransactionMonitoring
Operational
e-Invoicing
Operational
e-Invoice Sender / Receiver
Receipt, processing and dispatch of electronic invoices.
Operational
Other - e-Invoicing
All components that are currently not tested by our monitoring tool are assigned to this category
Operational
Connect5
Operational
Connect5 Webservice
Operational
ConfigurationUI
Operational
Other - Connect5
All components that are currently not tested by our monitoring tool are assigned to this category
All components that are currently not tested by our monitoring tool are assigned to this category
Operational
Warranty & Returns (new)
Operational
TOM Webservice (Warranty & Returns)
Message processing for messages that are sent or retrieved/pulled via TOM Webservice interface for Warranty Service.
Operational
UI (User Interface)
Warranty & Returns functionality as frontend application in TecCom.
Operational
Rest Service
Application Programming Interface Service as integration in customer systems.
Operational
Other - Warranty & Returns (new)
All components that are currently not tested by our monitoring tool are assigned to this category
Operational
Entry Supply
Operational
TOM Webservice (Entry Supply)
Message processing for messages that are sent or retrieved / pulled via TOM Webservice (TecOpenMessaging) interface via Entry Supply.
Operational
Login
Customer login to Entry Supply solution.
Operational
Other - Entry Supply
All components that are currently not tested by our monitoring tool are assigned to this category
Operational
Insights
Operational
Insights UI (User Interface)
Insights functionality as frontend application in TecCom.
Operational
Report queue
Queue for manually created reports, provided under "Generated reports". In case of malfunctions, the report scheduler is not affected.
Operational
Report scheduler
Service for providing reports based on editable time schedules. In case of malfunctions, scheduled reports will be queued and released at a later point of time.