All Systems Operational

About This Site

Beneath you can find the operational status of different features and aspects of TecCom.

Order Platform Operational
TOM Webservice Operational
Async. Communication Operational
auto-gration Operational
Other - Order Platform Operational
TecCom Portal Operational
Login / Inquiry / Order Operational
Membership Profile Operational
CMD (Collaborative Managed Data) Operational
Other - TecCom Portal Operational
TransactionMonitoring Operational
Legal Invoice Operational
e-Invoicing Operational
e-Invoice Sender / Receiver Operational
Other - e-Invoicing Operational
Connect5 Operational
Connect5 Webservice Operational
ConfigurationUI Operational
Other - Connect5 Operational
Warranty & Returns (new) Operational
TOM Webservice (Warranty & Returns) Operational
UI (User Interface) Operational
Rest Service Operational
Other - Warranty & Returns (new) Operational
Entry Supply Operational
TOM Webservice (Entry Supply) Operational
Login Operational
Other - Entry Supply Operational
Insights Operational
Insights UI (User Interface) Operational
Report queue Operational
Report scheduler Operational
TecCom Business Cloud Operational
General Import Operational
Managed Data Export Operational
Classic Supply Cloud Operational
Trade Portal Operational
Order Pro Basket Search Operational
Solution Portal Operational
TecAlliance SFTP Server Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 19, 2026

Resolved - The issue has been resolved by AWS.
Oct 19, 11:25 UTC
Monitoring - Between 10:59 AM and 11:12 AM CET, intermittent errors occurred during order processing.
The issue is related to an ongoing AWS KMS service issue, which is currently causing elevated API error rates. At this time, Order is operating normally, and no ongoing impact has been identified.

We are closely monitoring the situation and will provide further updates as needed.

Oct 19, 09:53 UTC

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.