TecCom Portal Transaction Monitoring

Incident Report for TecAlliance

Resolved

This incident has been resolved.
Posted Jan 26, 2026 - 21:59 UTC

Update

We are continuing to monitor for any further issues.
Posted Jan 26, 2026 - 20:40 UTC

Update

We are continuing to monitor for any further issues.
Posted Jan 26, 2026 - 14:20 UTC

Monitoring

The transaction monitoring page within the OMP is functional again. It is expected to take another 12 to 24 hours before we return to our normal delay of 5 minutes.
Posted Jan 26, 2026 - 13:30 UTC

Update

We are continuing to investigate this issue.
Posted Jan 26, 2026 - 10:52 UTC

Investigating

We are experiencing issues with updating the Transaction Monitoring in the TecCom Portal since January 23 at approximately 6:48 p.m. CET.
We are working with the highest priority to reactivate this service.
All transactions were processed normally, as this only relates to monitoring in the TecCom portal.
We apologise for any inconvenience caused.
We will inform you once the issue has been resolved.
Posted Jan 26, 2026 - 10:06 UTC
This incident affected: TecCom Portal (TransactionMonitoring).