Displaying issue in Transaction Monitor

Incident Report for TecAlliance

Resolved

Incident has been resolved.

Posted Dec 10, 2024 - 16:35 UTC

Monitoring

The data has been restored and the current transactions are displayed again.

Posted Dec 10, 2024 - 15:24 UTC

Identified

Restoring of the data is still in process

Posted Dec 10, 2024 - 12:18 UTC

Investigating

Since about 00:34 (UTC time) today there are problems with the display of messages in the transaction monitor (no status info, missing message content, no export possible).
The error has been identified and we are in the process of restoring the data. As a result, new messages may not currently be displayed.

As soon as this is completed, we will provide another update.

Posted Dec 10, 2024 - 10:39 UTC

This incident affected: TecCom Portal (TransactionMonitoring).